General Questions

Q: What is the forum name you want when signing up?

A: The forum name is the name you use to post in the Carbonite forums. It can be any name you want as long as no one else already has it. Many people use their main character name as their forum name.

Q: Are paid mods legit?

A: Blizzard Forum Thread

Q: My server is not on the list, what do I do?

A: Currently Carbonite only supports English and German language clients.  If you play with an English client on a foreign server the addon should be fine.  If your server is not on our list please contact us at info@carboniteaddon.com

Q: I’ve installed the addon and I’m getting errors

A: While we have worked very hard to ensure Carbonite does not conflict with other addons, it is impossible for us to test against everything. If you are encountering problems you should disable all addons via the addon management button on the character select screen. Once you have confirmed the addon is running correctly slowly enable your other addons until the problem returns. Let us know the name and version of the addon that is causing the problem and we will look into the issue.

Q: How do I stop quest info from being sent to my party?

A: The setting "Broadcast Quest Changes To Party" is in the menu when you right click the quest list in the quest log. The quest options page in version 1.62+ also has this setting.

Q: I use Gatherer – where did all my data go?

A: Your original map exists, it is just hidden. Pressing ‘ALT+m’ will bring up your original map and it should work as normal. Gatherer data can now be optionally shown on the Carbonite map when in maximized mode.

Q: I use xxx quest mod and now it’s broken.

A: Carbonite provides a questing replacement; it is not designed to work with other questing mods. To avoid conflicts these types of addons should be disabled.

Map

Our map does not replace Blizzard's minimap. The minimap tracking dots cannot be accessed from an addon and addons including Carbonite use the minimap border to put icons that are used to access various addon features. Some people put the Carbonite map below the minimap, so both can be easily seen at the same time. Version 1.02 added the option to combine the minimap with our world map which is on by default.

Compatibility - These are the addons that we have used or users have given us a report on.

OK
Ark Inventory
Atlas
Auctioneer (full suite)
Cartographer
CTMod
Damage Meters
DHUD
Gatherer
LightHeaded
MobInfo-2
SmartBuff
Titan
WIM
X-Perl

Replaces (these may conflict with Carbonite features)
Quest Helper
TomTom

Problems
Arcanum - Lag moving inventory items
beql - Errors turning in quests. Conflicts with our quest log.
GatherMate - Minimap icon problems
OneBag, OneBank - Reported errors opening bank. Works in our testing of latest version.
MetaMap - Zone selection conflicts between maps

Questing or quest log changing addons will probably conflict with our questing features. Disable these types of addons to resolve the conflicts.